Nadine, I agree w/ Justin's feedback. We currently have 3 defined onboarding processes based on type - power user, user of interest and sales user. We're in the process of updating our documentation, but I'd be happy to share it when it's complete. To Justin's point of "mixing it up," there's nothing like a scavenger hunt (check my post "Happy Hunter Games" - can't link to it via mobile now, sorry) - with recognition and rewards - to get the party started (or to rev it back up). :)
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